INWI: Operations & Management
Enabling multi-country mobile operations services rollout through design, implementation and operations
INWI formerly known as Wana is a one of the key telecommunication company in Morocco. INWI provides prepaid,
postpaid and hybrid services based on Huawei’s online charging system (OCS). INWI is constantly innovating to
keep its subscribers and the market engaged. Given the high operating expense fueled by need to be competitive
in combating churn, INWI saw the need to consider an outsourcing strategy that will curb spiraling costs and ensure
marketing programs were achieved on time to sustain continue growth.
Huawei offered INWI business operations support to improve business efficiency, which includes business
configuration, reporting and revenue management, application management and infrastructure management for the
predominantly prepaid business using the Huawei OCS platform.
By providing highly effective operations and management of the OCS stack - Huawei’s OCS Managed services is able
to achieve high levels of business operations quality at reduced cost. This is due to the optimized and standardized
processes and service level management that Huawei’s OCS Managed services brings to enable INWI focus on its core
business.
Huawei’s partnership with INWI is now able to let INWI go-to-market faster and facilitates more innovation through
differentiated offerings that improve customer loyalty and supporting INWI to increase its position in the market.